Position No 556
PositionHelpdesk- Software Support
Location Auckland
Position Type Permanent
Description
Itching to kick start your career in IT Support? Do you have an automotive or related industry background? Worked in an accounting function with an IT flair? This position offers an opportunity to develop support skills, interact with a diverse customer base while working in a friendly environment. Our client is a leading provider of specialist automotive software and services to the New Zealand Motor and related Industries. based in Auckland, they have a dedicated and friendly team, focussed on providing exceptional customer service and support to an expanding client base. Key tasks include; inbound support calls, product testing, internal and external training, implementation of software updates, hardware and operating system support. The successful applicant will report to the Helpdesk Team Leader and should be able to demonstrate excellent customer communication skills, an understanding of operating systems, have a pleasant phone manner and good command of the English language. This position is ideally suited to a person with knowledge of the Motor or related Industries who are looking to expand their career into the ever challenging and changing IT support arena.