Description

Our client, a large, renowned, medical practice based in Remuera, is on the hunt for an exceptional Secretary. If variety and diversity is what you are looking for, look no further! This role will not be vacant for long!

This role is a crucial part of the front- line team in which the core function is to deliver high quality customer service and care to patients and secretarial support. The practice is soon to be moving into a brand new purpose built building and you will be the face of this clinic. For this reason, a high standard of personal presentation is essential in this role.

Duties within this position will include:
• Meeting and greeting patients
• Receiving and administering incoming calls
• Assisting with keeping the practice clean and tidy
• Retrieving and refilling patient files for clinics
• Arranging New Patient bookings
• Arranging accommodation accordingly for out of town bookings
• Arranging patient finance as required
• Following through email inquiries
• Ensuring accurate data entry for statistics recording
• Creating, managing and completing marketing initiatives as directed

The successful candidate will:
• Have proven experience in a similar role
• Demonstrate tenacity, drive and urgency
• Approach each query with determination and flair
• Live the company values on a daily basis: integrity, respect and unity
• Take pride in personal presentation
• Have an excellent telephone manner with a constant “telephone smile”
• Have the ability to be discrete and respect the confidentiality of all patients
• Be flexible to work across multiple sites (your own vehicle is a must)

If you are naturally empathetic towards patients, have a proven ability to put people at ease quickly and ensure positive patient interaction, and love the idea of working across multiple sites where no two days will be the same, we want to hear from you!

This is a fantastic opportunity to work in an impressive and exciting organisation with an open door policy